CA News & Special Reports Archive



  • Consumer Action INSIDER - May 2013.
    The May 2013 edition of the INSIDER features stories about our activities at various financial literacy events, some considerations when teaching older adults and a new credit resource created by our staff. Hotline Chronicles looks at the case of a woman who was convinced against her better judgment to purchase a timeshare.
  • Consumer Action INSIDER - April 2013.
    The April 2013 issue of Consumer Action INSIDER features stories about our staff activities, including our participation at the Consumer Assembly, new legislation we support to protect accountholders from excessive overdraft fees, the potential perils of ignoring bill collectors' calls, a new grant to work on electronic medical privacy education, and more.


  • Consumer Action INSIDER - March 2013.
    In the new issue of Consumer Action INSIDER, our monthly e-newsletter, we recount our recent doings, including response from an online poll about using credit cards after the CARD Act, reports on 2012 hotline complaints and free publication distribution, coalition efforts with our consumer colleagues and our ongoing outreach to community partners. In this month's Hotline Chronicles, we talk about the "dual tracking" of foreclosures and loan modifications, which unfairly impact homeowners in financial distress who are seeking to save their homes.
  • Consumer Action INSIDER - February 2013.
    The February issue of our monthly e-newsletter features stories about a new financial resource for servicemembers and veterans, an update on our educational efforts around potential credit card "checkout fees," news about our new Columbia University interns, and a Hotline Chronicles entry about unauthorized charges on your phone bill ("cramming").


  • Consumer Action INSIDER - January 2013.
    The January issue of INSIDER presents stories about Consumer Action's recent activities, including coalition efforts to explain online data collection to consumers, our recent Consumer Action News "Frugal Issue" and the work we expect to be doing in 2013, as well as suggestions to avoid restocking fees on returned merchandise and more.



  • Consumer Action INSIDER - September 2012.
    The September issue of Consumer Action INSIDER features stories about emerging privacy issues, how to avoid trouble when booking hotels online, the way we evaluate our training programs and an event to mark the first anniversary of the federal consumer watchdog, the CFPB.



  • Consumer Action INSIDER – August 2011.
    The August issue of Consumer Action INSIDER carries news of the organization's activities, including financial empowerment efforts, our upcoming 40th anniversary celebration, and the recipients of a new round of MoneyWi$e mini grants. In Hotline Chronicles, we answer a question about moving out-of-state with a Section 8 voucher.




  • Consumer Action INSIDER - May 2011.
    The May 2011 issue of Consumer Action INSIDER brings you news of our activities. Among other news, we were awarded a $1 million grant from HUD, we joined an amicus brief in the Viacom v. YouTube case, and we started a new series to highlight the great services we have available on the Web.


  • Consumer Action Insider - April 2011.
    This issue of Consumer Action INSIDER features stories on our new WirelessED education initiative, a moving "hostage situation," a Vermont lawsuit over prescription drug privacy and the important legacy of New York City's Triangle Shirtwaist Factory fire, among other articles.


  • Consumer Action INSIDER - February 2011.
    This issue of Consumer Action INSIDER features stories about some of our new projects, a report on the complaints we received last year and the tale of a fellow who failed to notice an increase in his minimum credit card payment and was made to pay for the oversight.



  • Consumer Action INSIDER - January 2011.
    The January 2011 issue of Consumer Action INSIDER offers a recap of a banner year for consumer protections, a look at our privacy work and a consumer's experience with bogus "debt collectors."
  • Consumer Action Insider - December 2010.
    This issue of Consumer Action INSIDER includes stories about our first annual Financial Empowerment Conference, the outcome of a service grant we received from the Taproot Foundation and a consumer's experience with a "free trial" that was anything but free.


  • Consumer Action Insider - November 2010.
    This issue of Consumer Action INSIDER includes stories about a lawsuit that is challenging class action prohibitions in consumer contracts, legislation to give student loan debtors the right to file bankruptcy, outreach efforts around housing and credit cards, and scams targeting to people looking for love on the Internet.


  • Consumer Action INSIDER - September 2010.
    The September issue of INSIDER contains articles on the recent activities of Consumer Action and its staff. This month we share stories about the awardees in our mini-grants program, a fraud we uncovered in the Chinese speaking community in San Francisco and our training activities in the Lone Star state, among other news.



  • 2008-2009 Winter Issue: Dealing With Debt.
    The Dealing With Debt Issue of Consumer Action News focuses on the current state of indebtedness in the U.S. and how consumers can take charge and avoid long-term financial damage.



  • Winter 2006: Housing Report.
    Consumer Action News takes an in-depth look at some important housing topics, including predatory lending, Federal Housing Administration (FHA) loan reform and the controversial "exotic" mortgages as well as stories to help people consider whether they should buy a home or continue to rent, and whether to sell or rent their homes if they have to move.

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