Consumer Action Publications
Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 8,000 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by
clicking here for downloadable order forms or online ordering instructions.
2012
January
12
Know the Signs of Housing Discrimination. The denial of housing opportunities because of race, color, religion, sex, nationality, familial status or disability is housing discrimination, and it’s illegal. You can recognize if you are a victim of housing discrimination—and protect your rights—if you know what actions by landlords, sellers, lenders and others are against the law.
Filing a Housing Discrimination Complaint. Fair housing laws protect renters and buyers from discrimination. If you believe you were a victim of housing discrimination, you have the right to file a housing discrimination complaint with HUD. Understanding the complaint and resolution process will help you weigh your options and take action.
2011
November
01
Saving Your Home from Foreclosure (2011). Foreclosure is the legal process that your mortgage lender uses to take your home when you fall behind on your mortgage payments. If you are faced with foreclosure, you can work to save your home—or at least limit the financial damage caused by foreclosure—if you understand your options and take the appropriate steps.
October
10
September
13
How to Complain. Consumer Action has updated its perennial favorite guide How to Complain in honor of our 40th anniversary. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint, and documenting your complaint.
August
25
Consumer Action Housing Help Foreclosure Prevention Guide. This free resource guide is designed to help struggling homeowners at all stages in the foreclosure process. It lists a wide variety of government and private programs and websites where homeowners can learn if they are eligible for help in saving their homes.