Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
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Virginia – Fairfax County Consumer Affairs Branch (DCCS)
Primary Address
12000 Government Center Parkway
Suite 433
Fairfax, VA 22030
Fairfax County
Telephone: (703) 222-8435
Website: https://www.fairfaxcounty.gov/cableconsumer/csd/consumer
The Consumer Affairs Branch (CAB) is a clearinghouse of information for consumers, businesses, tenants and landlords. CAB provides voluntary mediation for consumers who are unable to resolve a complaint with a business regarding a transaction that occurred in Fairfax County, and tenants who have an issue with a landlord in Fairfax County. Information, community outreach, and referrals regarding Virginia consumer protection laws and Virginia tenant-landlord laws are available to all consumers.
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