Housing Information

—A Consumer Action Project

Welcome to the Housing Information website, a project of Consumer Action. The Housing Information site is designed to help you make intelligent and cost-effective home-buying decisions by providing fact-based and unbiased information and tips.
 
 

News

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CA News & Special Reports

CA News Logo Consumer Action INSIDER - February 2014 This month’s INSIDER unveils our newly designed Class Action Database and features a Hotline Chronicles piece on stop payments. It also contains articles about what happened at our National Consumer Empowerment Conference in November, a look back at how our MoneyWi$e financial literacy program has evolved over the years, and our newly updated publication on sending money abroad (remittances). We’ve also added a periodic “CFPB Watch” feature to monitor all the great work being done by our colleagues at the Consumer Financial Protection Bureau. ( Sunday, February 02, 2014 )

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Five Recent Publications

Monday, August 19, 2013

Keeping Your Home - Protect your investment (Spanish)

Keeping Your Home - Protect your investment (Spanish). Las personas que planifican, hacen un presupuesto y ahorran para tener éxito como dueñas de casa tienen muchas más posibilidades de mantener su hogar e incrementar su patrimonio a medida que el valor de su propiedad aumente con los años. Este folleto explica las responsabilidades financieras de los propietarios de una vivienda y cómo administrar estas responsabilidades, cómo mantener y proteger su hogar, y cómo aumentar y conservar el valor líquido de su vivienda.

Tuesday, August 13, 2013

You Can Buy a Home - The keys to homeownership (Korean)

You Can Buy a Home - The keys to homeownership (Korean). 주택 구입은 여러분 생애에 있어서 가장 중요한 구매 중 하나입니다. 이 소책자는 주택 구입 준비, 예상 주택 소유 비용, 적합한 주택 찾기, 모기지론 받기, 그리고 구입 절차 등의 예비 주택 소유주를 위한 중요 정보에 대해 설명하고 있습니다.

Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

Wednesday, October 03, 2012

ID Theft & Account Fraud - Leader's Guide

ID Theft & Account Fraud - Leader's Guide. This 21-page backgrounder guide is written in question-and-answer format to help you anticipate frequently asked questions about identity theft and account fraud. Reading this guide can help prepare you for in-service or train-the-trainer presentations. Topics include an overview of ID theft and account fraud, how to prevent ID theft, advice for victims and helpful ID theft resources that you can use to find more information or to file complaints.

Wednesday, September 26, 2012

How to Complain

How to Complain. Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

Thursday, September 06, 2012

You Can Buy a Home - The keys to homeownership (Chinese)

You Can Buy a Home - The keys to homeownership (Chinese). Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

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Recommended Publications

Monday, October 14, 2013

CreditSmart in Spanish helps people plan for homeownership. Freddie Mac offers online financial tools in Spanish to assist families in achieving the skills needed for homeownership

Wednesday, September 18, 2013

Public access online to Home Mortgage Disclosure Act (HMDA). The Consumer Financial Protection Bureau (CFPB) launched an online tool to provide consumers with easy access to public mortgage information collected under the Home Mortgage Disclosure Act (HMDA). The tool enables greater transparency by helping inform people of trends in their local mortgage markets.

Thursday, August 13, 2009

5 Tips for Shopping for a Mortgage Cover Art 5 Tips for Shopping for a Mortgage. The Federal Reserve Board recommended 5 tips for shopping for a mortgage for consumers.

Monday, June 15, 2009

Foreclosure Rescue Scams Cover Art Foreclosure Rescue Scams. This brochure highlights common foreclosure rescue scams, and provides resources for Santa Cruz and Monterey County residents facing foreclosure or foreclosure rescue scams.

Monday, April 06, 2009

Foreclosure Mitigation Toolkit for Communities. The Federal Reserve Board of Governors created this "toolkit" to help communities assess the foreclosures in their areas, reach troubled homeowners, and provide support for displaced homeowners.

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