—A Consumer Action ProjectWelcome to the Housing Information website, a project of Consumer Action. The Housing Information site is designed to help you make intelligent and cost-effective home-buying decisions by providing fact-based and unbiased information and tips.
- October 27, 2014 Young grads may have debt, but not kind that comes with a house
- October 24, 2014 No picket fence: Young adults opting to rent
- October 23, 2014 Years after market collapse, sidelined borrowers return
- October 22, 2014 Three U.S. agencies approve relaxed mortgage-lending rules
- October 21, 2014 Ocwen allegedly backdated thousands of mortgage letters
CA News & Special Reports
Consumer Action INSIDER - September 2014 This month's INSIDER brings you article on a new consumer educational resource for service members and veterans, efforts to end mandatory arbitration clauses in consumer contracts that keep customers from bringing disputes in court, and a campaign to ensure that used cars at a major dealer have all recalled issues repaired before sale. In addition, Hotline Chronicles features a cautionary tale about a scam in which callers pretend to be from the Internal Revenue Service to scare you into giving them bank and credit card information and we explain Consumer Action's translation services for government, non-profits and corporations. ( Monday, September 01, 2014 )
Five Recent Publications
Monday, August 19, 2013
Keeping Your Home - Protect your investment (Spanish). Las personas que planifican, hacen un presupuesto y ahorran para tener éxito como dueñas de casa tienen muchas más posibilidades de mantener su hogar e incrementar su patrimonio a medida que el valor de su propiedad aumente con los años. Este folleto explica las responsabilidades financieras de los propietarios de una vivienda y cómo administrar estas responsabilidades, cómo mantener y proteger su hogar, y cómo aumentar y conservar el valor líquido de su vivienda.
Tuesday, August 13, 2013
You Can Buy a Home - The keys to homeownership (Korean). 주택 구입은 여러분 생애에 있어서 가장 중요한 구매 중 하나입니다. 이 소책자는 주택 구입 준비, 예상 주택 소유 비용, 적합한 주택 찾기, 모기지론 받기, 그리고 구입 절차 등의 예비 주택 소유주를 위한 중요 정보에 대해 설명하고 있습니다.
Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.
Thursday, August 01, 2013
You Can Buy a Home - The keys to homeownership (English). Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.
Wednesday, October 03, 2012
ID Theft & Account Fraud - Leader's Guide. This 21-page backgrounder guide is written in question-and-answer format to help you anticipate frequently asked questions about identity theft and account fraud. Reading this guide can help prepare you for in-service or train-the-trainer presentations. Topics include an overview of ID theft and account fraud, how to prevent ID theft, advice for victims and helpful ID theft resources that you can use to find more information or to file complaints.
Wednesday, September 26, 2012
How to Complain. Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.
Monday, October 14, 2013
CreditSmart in Spanish helps people plan for homeownership. Freddie Mac offers online financial tools in Spanish to assist families in achieving the skills needed for homeownership
Wednesday, September 18, 2013
Public access online to Home Mortgage Disclosure Act (HMDA). The Consumer Financial Protection Bureau (CFPB) launched an online tool to provide consumers with easy access to public mortgage information collected under the Home Mortgage Disclosure Act (HMDA). The tool enables greater transparency by helping inform people of trends in their local mortgage markets.
Thursday, August 13, 2009
5 Tips for Shopping for a Mortgage. The Federal Reserve Board recommended 5 tips for shopping for a mortgage for consumers.
Monday, June 15, 2009
Foreclosure Rescue Scams. This brochure highlights common foreclosure rescue scams, and provides resources for Santa Cruz and Monterey County residents facing foreclosure or foreclosure rescue scams.
Monday, April 06, 2009
Foreclosure Mitigation Toolkit for Communities. The Federal Reserve Board of Governors created this "toolkit" to help communities assess the foreclosures in their areas, reach troubled homeowners, and provide support for displaced homeowners.