Outreach & Training
Under the direction of Mikael Wagner, Director of Training and Outreach, Consumer Action’s multilingual and multicultural Community Outreach Managers counsel consumers, offer technical advice, conduct train-the-trainer workshops and presentations at community events and national conferences and provide expert analysis and commentary to English, Spanish and Chinese media on a variety of consumer issues. Aware that the best way to reach vulnerable consumer populations is to work with trusted community entities, Consumer Action’s outreach… Read More »
Content
Our Events
- Housing summit in the faith-based community (Aug 28, 2009)
On Aug 15, Consumer Action staff participated in a Housing Summit sponsored by San Francisco Bay Area faith-based groups. The… - Consumer Action educates Los Angeles CBOs on housing issues (Jul 29, 2009)
On Wednesday, July 22nd, Consumer Action (CA) brought together community-based organizations from the greater Los Angeles area for a full… - Hundreds flock to Financial Literacy Day on Capitol Hill (May 01, 2009)
While members of the U.S. House of Representatives debated the merits of cracking down on credit card practices, many Congressional…
Webinars
- Building and Rebuilding Good Credit Webinar (Aug 13, 2008)
Consumer Action and the National Community Reinvestment Coalition (NCRC) have partnered to offer free…
Our Network
- Consumer Action lends expertise to national housing initiative (Dec 30, 2009)
The foreclosure prevention fair held Dec. 5 at South El Monte High School in El Monte, CA was one of… - Using financial literacy to improve lives (Jun 08, 2009)
Partnering for success Since November 2007, Empowerment Seminars, Inc. and InfoSource Communications, LLC have pooled our resources and expertise to… - Improving the quality of life for colonia residents - Texas (May 30, 2008)
Consumer Action’s Sol Carbonell and Audrey Perrott visited Texas’s Border…
Best Practices
- Coping with stage fright (Jun 16, 2008)
You are about to facilitate a workshop. People are starting to enter the training room. The Executive Director is sitting… - MoneyWi$e financial education for the military (Mar 14, 2008)
Outreach staff members Mikael Wagner and Linda Williams are featured in a video segment about Consumer Action's MoneyWi$e partnership with… - Speaking effectively to your audience (Mar 04, 2008)
Once you are actually in the room with your audience, you must focus on delivering the most engaging presentation possible.…
Training Tools
- ID Theft Quiz (Sep 27, 2007)
Developed by Consumer Action outreach and training staff, this game is a fun an interactive way to learn more about… - Fraud Bingo Game (Sep 12, 2007)
Fraud Bingo was developed by Consumer Action's outreach and training staff for use in trainings and workshops. The game and… - Educational training modules (Aug 28, 2007)
Our popular collection of training modules just got easier to find on the Consumer Action web site. These valuable financial…
Recommended Training Tools
- Avoid ID Theft Training Kit (Nov 19, 2008)
The FTC has created an "interactive toolkit" for advocates to plan and host "Protect Your Identity" events. - Money Smart adult education program (Dec 20, 2007)
The Money Smart computer-based teaching program teaches the 10 modules of the Money Smart curriculum online. It can be used… - Practical Money Skills for Life (Dec 20, 2007)
Practical Money Skills for Life is a free, award-winning, teacher-tested and teacher-approved financial education program that is available in English,…
( View More Recommended Training Tools )
Agency Alerts
- New foreclosure hotline for tenants in California (Mar 04, 2009)
Tenants Together, California’s Statewide Organization for Renters’ Rights, is launching a new hotline for tenants in… - Celebrate Consumer Protection Week (Feb 19, 2008)
Consumer Action invites your agency to join a group of federal, state, and local government agencies and national consumer advocacy… - America Saves Week - Get involved! (Feb 19, 2008)
America Saves Week (February 24 to March 2) is an annual opportunity to encourage saving, debt reduction and wealth building.…
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