Consumer Action's Alerts highlight trends in consumer complaints, scams, outrageous fees and other notable consumer information.



Consumer Alerts

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California Legislative Alerts

  • Housing (Sep 25, 2013)

    NEW: SB 603 Protects Renters' Security Deposits

    15 million renters live in California, and improper withholding of security…

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Class Actions

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Scam Alerts

  • FCC warns of utility call scam (Nov 28, 2016)

    The Federal Communications Commission (FCC) has alerted consumers to be on the lookout for callers pretending to be utility company…

  • Beware the 'National Consumer Protection Agency' (Aug 03, 2016)

    Consumer Action is warning consumers about a new twist on the government imposter and sweepstakes scam.

    Scam artists are calling…

  • FDIC calling? Not! (Sep 09, 2010)

    The Federal Deposit Insurance Corporation (FDIC) is warning of fraudulent phone calls from scam artists or bill collectors who falsely…

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California Alerts

  • New California Consumer Laws - 2009 (Mar 30, 2009)

    The County of Los Angeles Department of Consumer Affairs Staff Training Academy has issued a comprehensive guide to new consumer…

  • 'New low' in mortgage modification scams (Mar 13, 2009)

    California Attorney General Edmund G. Brown Jr. today warned that scam artists have "sunk to a new low" and have…

  • California Legislative Summary (Nov 12, 2008)

    During the 2007-08 session, Consumer Action supported 48 bills and took a position on 51 bills introduced in the California…

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Fee Of The Month

  • Insurance Premium Installment Fees (Jan 17, 2008)

    We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who can’t…

  • The Opt-Out Fee (Oct 02, 2006)
    For years the Direct Marketing Association (DMA), an organization of businesses that send out bulk unsolicited marketing communications, has let…

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P2p Lending

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Consumer Opinion Polls

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