Housing Information

Alerts

Consumer Action’s Alerts highlight trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Copy and use our free sample complaint letter and email (Aug 28, 2019)
Sometimes the difference between resolving a consumer complaint and not rests heavily on how you complain. Consumer Action offers a
Suffered a data breach? Tools to fight identity fraud (Jun 20, 2019)
Recent reports of a data breach exposing the patient records of 12 million Quest Diagnostics customers reminds us that our personal
Credit cardholders should opt out of Chase’s return to forced arbitration (Jun 11, 2019)
Chase recently notified 47 million accountholders that the bank is reinstating a forced arbitration clause in its cardholder agreements. Forced arbitration

Housing (Sep 25, 2013)
NEW: SB 603 Protects Renters' Security Deposits 15 million renters live in California, and improper withholding of security deposits is a troublingly

Scammers demand money for their dirty deeds (Jan 21, 2020)
Consumer Action is warning homeowners that scammers are sending mailings “offering” to sell them copies of their own
FCC warns of utility call scam (Nov 28, 2016)
The Federal Communications Commission (FCC) has alerted consumers to be on the lookout for callers pretending to be utility company
Beware the 'National Consumer Protection Agency' (Aug 03, 2016)
Consumer Action is warning consumers about a new twist on the government imposter and sweepstakes scam. Scam artists are calling

New California Consumer Laws - 2009 (Mar 30, 2009)
The County of Los Angeles Department of Consumer Affairs Staff Training Academy has issued a comprehensive guide to new consumer
'New low' in mortgage modification scams (Mar 13, 2009)
California Attorney General Edmund G. Brown Jr. today warned that scam artists have "sunk to a new low" and have
California Legislative Summary (Nov 12, 2008)
During the 2007-08 session, Consumer Action supported 48 bills and took a position on 51 bills introduced in the California State Legislature.

Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who
The Opt-Out Fee (Oct 02, 2006)
For years the Direct Marketing Association (DMA), an organization of businesses that send out bulk unsolicited marketing communications, has let

Consumer Action Insurance Survey (Sep 25, 2008)
Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of Consumer Action News.
Credit Limit Survey (Jun 24, 2008)
This survey closed on July 15, 2008. Click here to see the results in our Summer 2008 issue of Consumer Action News.