Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Sacramento County

These are the results for housing specific consumer resources for Sacramento County. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Protection

• California - Department of Real Estate
  The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA)
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  
• California State Department of Fair Employment and Housing
  The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… (Elk Grove, CA)
  
• Contractors State License Board (CSLB)
  Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses. (Sacramento, CA)
  
• Sacramento County District Attorney
  Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. (Sacramento, CA)
  

Credit

• California Franchise Tax Board
  

  This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.

  Nonrefundable Renter's Credit is a… (Sacramento, CA)
  

Disability Services

• California Foundation for Independent Living Centers (CFILC)
  This foundation helps independent living centers promote themselves to disabled consumers. The website has vast list of web Independent Living resources and current job opportunities with contact information for people with disabilities. (Sacramento, CA)
  

Discrimination

• California State Department of Fair Employment and Housing
  The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil… (Elk Grove, CA)
  

Environment

• California Department of Community Services and Development (CSD)
  The mission of CSD is to administer and enhance energy and community service programs that result in an improved quality of life and greater self-sufficiency for low-income Californians. Community Services & Development (CSD) is a state department of the California Health and Human Services Agency. CSD administers federal programs to help low-income families achieve and maintain self-sufficiency, meet their home energy needs, and reside in… (Sacramento, CA)
  

Financial Services

• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  

Fraud

• California - Department of Real Estate
  The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA)
  
• Department of Housing and Community Development
  Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety. (Sacramento, CA)
  

Health Care

• Department of Aging (CDA)
  Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance. (Sacramento, CA)
  

Housing

• California - Department of Real Estate
  The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA)
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  

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