Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of Sacramento

These are the results for housing specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Consumer Protection

• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  
• California - Public Utilities Commission
  The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Sacramento, CA)
  
• Contractors State License Board (CSLB)
  Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses. (Sacramento, CA)
  
• Sacramento County District Attorney
  Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. (Sacramento, CA)
  

Credit

• California Franchise Tax Board
  

  This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.

  Nonrefundable Renter's Credit is a… (Sacramento, CA)
  

Disability Services

• California Foundation for Independent Living Centers (CFILC)
  This foundation helps independent living centers promote themselves to disabled consumers. The website has vast list of web Independent Living resources and current job opportunities with contact information for people with disabilities. (Sacramento, CA)
  
• California Human Development Corporation (CHDC)

  CHDC is a nonprofit 501(c)(3) and provide human services in northern California. Their purpose is to help low-income people secure the education, training, job opportunities and improved social conditions they need to live with independence and greater human dignity. (Sacramento, CA)
  

Discrimination

• Project Sentinel
  Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential. (Sacramento, CA)
  
• Public Advocates
  Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity. (Sacramento, CA)
  

Environment

• California Department of Community Services and Development (CSD)
  The mission of CSD is to administer and enhance energy and community service programs that result in an improved quality of life and greater self-sufficiency for low-income Californians. Community Services & Development (CSD) is a state department of the California Health and Human Services Agency. CSD administers federal programs to help low-income families achieve and maintain self-sufficiency, meet their home energy needs, and reside in… (Sacramento, CA)
  

Financial Services

• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
  

Fraud

• California - Department of Real Estate
  The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA)
  
• Department of Housing and Community Development
  Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety. (Sacramento, CA)
  

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