Airbnb CEO pledges to verify all 7 million listings

Source: Hannah Sampson, Washington Post (Paid Registration)

Airbnb announced several measures to bolster trust and protect the safety of its users better. The news followed the deaths of five people after a shooting at an “Airbnb mansion party” in California last week.

The company also said it would put a “guest guarantee” into place starting Dec. 15 of this year, promising to rebook users at an equal or better property or fully refund them if a listing is inaccurate. A new hotline for people who live near Airbnb listings will go into effect Dec. 31, 2019, in the United States so people can call and report concerns.

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