Consumer Services Guide (CSG)

Consumer Action Edition

 
 

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  • Housing and Economic Rights Advocates
    HERA is a California statewide, not-for-profit legal service and advocacy organization dedicated to helping Californians — particularly those most vulnerable — build a safe, sound financial future, free of discrimination and economic abuses, especially in the realm of housing. HERA provides free legal services in-person, by phone, fax, or email.
    (added October 2014)
  • Consumer Financial Protection Bureau (CFPB)
    The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,…
    (added December 2011)
  • Alameda County Community Development Agency
    The Alameda County Community Development Agency is to enhance the quality-of-life of County residents and plan for the future well-being of the County's diverse communities; to balance the physical, economic, and social needs of County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic vitality and human health.
    (added February 2010)
  • Appleseed
    A non-profit network of 17 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we…
    (added September 2009)
  • Kern County Housing Authority
    The Mission of the Housing Authority of the County of Kern is to improve the quality of life for low-income residents in Kern County by providing safe, affordable housing and assisting residents towards self-sufficiency and home ownership. The Housing Authority strives to create safe neighborhoods in the communities of Kern County. By partnering with individuals and organizations, the Agency is able to provide housing, education,…
    (added June 2009)
  • Civil Justice Network
    The Civil Justice Network works to increase the delivery of legal services to Maryland, Washington D.C. and Virginia clients of low and moderate income through a network of solo, small firm and community based lawyers who share a common commitment to increasing access to justice through traditional and non-traditional means. Civil Justice, Inc. was established in 1998 to meet the legal needs of individuals on…
    (added August 2007)
  • California Online Directory
    The California Online Directory is a service provided by the California Department of Technology. The Online Directory provides access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search.
    (added July 2007)
  • Consumer Information Center (CIC)
    The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also…
    (added July 2007)
  • Architects Board
    The California Architects Board (Board) was created in 1901 by the California Legislature to fulfill the mission of protecting the health, safety, and welfare of the public through the regulation of the practice of architecture in California. It is one of numerous boards, bureaus, commissions, and committees within the Department of Consumer Affairs responsible for consumer protection and the regulation of licensed professionals. The Board…
    (added July 2007)
  • California - Department of Consumer Affairs
    The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.
    (added July 2007)
  • National Fair Housing Advocate
    The National Fair Housing Advocate Online is a resource designed to serve both the fair housing advocacy community and the general public with timely news and information regarding the issues of housing discrimination. This site is maintained by the Tennessee Fair Housing Council.
    (added May 2007)
  • California Department of Community Services and Development (CSD)
    The mission of CSD is to administer and enhance energy and community service programs that result in an improved quality of life and greater self-sufficiency for low-income Californians. Community Services & Development (CSD) is a state department of the California Health and Human Services Agency. CSD administers federal programs to help low-income families achieve and maintain self-sufficiency, meet their home energy needs, and reside in…
    (added May 2007)
  • Alliance to Save Energy
    The Alliance to Save Energy offers consumers all the information they need to save money, increase comfort, and even reduce pollution through energy efficiency. - Cut your home utility bills — freeing money for other things. - Increase your comfort. - Reduce pollution and greenhouse gas emissions. - Increase national security. - Relax while energy-efficient technologies and products continue producing these benefits for you day…
    (added May 2007)
  • Sonoma County Legal Aid (SCLA)
    Legal information and clinics in the areas of eviction, family law, child support and custody for Sonoma County residents with low incomes. All clinics are by appointment only. Bilingual (Spanish-English). Workshops Open To Anyone.

    (added April 2007)
  • Sonoma WORKS
    The SonomaWORKS Program is designed to help you find a job to support you and your family. The program will help you become an advocate for your own self-sufficiency.
    (added April 2007)
  • Sonoma County Adult and Aging Services
    The Adult and Aging Services Division of Sonoma County works with individuals and the community to ensure the safety and well-being of vulnerable adults. Staff provides protective and supportive social services as well as community training and coordination. The staff advocates for and strives to achieve the goals of safety, health, dignity, and independence for older adults, veterans and persons with disabilities.
    (added April 2007)
  • Sonoma County - Small Claims Advisory Service
    Assistance and procedural information on matters related to Small Claims Court. Information and materials provided on: case preparation, procedures for filing, collecting court judgments, self representation in court, etc. Will provide information on cases outside of Sonoma County. No translators for non-English speakers available. Must provide their own interpreter for Small Claims services and for their court hearing. Cannot represent in court and will not…
    (added April 2007)
  • Recourse Mediation Services
    RECOURSE offers community members ways to work through disagreements together, in an atmosphere of respect, by providing mediation and education services, regardless of how little they can pay.
    (added April 2007)
  • Sonoma County Assessor's Office
    The Sonoma County Assessor's Office is responsible for determining the assessed value of each parcel for property tax purposes in accordance with California's property tax laws.
    (added April 2007)
  • Sonoma County Community Development Commission
    The CDC administers a range of programs designed to assist low to moderate income homeowners and tenants and to encourage commercial revitalization. Rental assistance is offered to lower income tenants through subsidized rents. Rehabilitation loans are offered to landlords to maintain existing affordable rental units. Lower income owner-occupants are provided financial assistance to rehabilitate their home.
    (added April 2007)
  • Sonoma County - Housing Authority
    The Section 8 Housing Choice Voucher Program is authorized under Section 8 of the United States Housing Act of 1937 and amended by the Quality Housing and Work Responsibility Act of 1998. The purpose of the program is to provide rental assistance to very low-income families and individuals to enable them to rent decent, safe and affordable housing. Very low income persons and/or families are…
    (added April 2007)
  • City of Santa Rosa - Department of Economic Development and Housing
    The Department of Economic Development and Housing of the City of Santa Rosa administers a variety of programs to facilitate a positive business climate and encourage the development of existing and emerging industry clusters; effectively manage the community’s parking assets; revitalize blighted and economically disadvantaged areas; and develop and administer a variety of affordable housing programs.
    (added April 2007)
  • California Franchise Tax Board

    This agency is responsible for administering two of California's major tax programs: Personal Income Tax and the Corporation Tax. They also have responsibility for administering the Homeowner and Renter Assistance (HRA) program, and other non-tax programs and delinquent debt collection functions, including child support debt collections and delinquent vehicle registration debt collections on behalf of the Department of Motor Vehicles.

    Nonrefundable Renter's Credit is a…
    (added April 2007)

  • West County Community Services (WCCS)
    WCCS operates five critical social services departments serving thousands of youth, adults, and seniors every year. The program departments include: Counseling and Prevention, Adult and Youth Employment, Russian River Senior Resource Center, After School Programs and Emergency Food & Housing Services. Services are provided throughout the region, including Guerneville, Monte Rio, Forestville, Sebastopol, Occidental, Cazadero, and Santa Rosa.
    (added April 2007)
  • Vineyard Workers Services Center
    La Luz Center is a 501(c)(3) Nonprofit Organization (Tax ID #68-0228235) dedicated to improving the quality of life in Sonoma Valley by insuring everyone has the opportunity to become productive members of our community. Providing housing assistance and services to farm workers in Sonoma Valley. Bilingual (Spanish-English).
    (added April 2007)
 
 
 

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