Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Bay Area Legal Aid
  Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence.
  
  
• Berkeley Rent Stabilization Board
  The mission of the Rent Stabilization Board is to regulate residential rent increases in the City of Berkeley and to protect against unwarranted rent increases and evictions and to provide a fair return to property owners. The Board works to ensure compliance with legal obligations relating to rental housing; and to advance the housing policies of the City with regard to low and fixed income…
  
  
• Bet Tzedek Legal Services
  Bet Tzedek, The House of Justice, provides free legal assistance to thousands of people who would otherwise be denied access to the legal system underpinning our democracy. Bet Tzedek was founded in 1974 by a few individuals who sought to act upon a central tenet of Jewish law and tradition, which appears in the Bible: "Tzedek, tzedek tirdof -- Justice, justice you shall pursue." This…
  
  
• Bureau of Electronic and Appliance Repair
  Looks into complaints about invoices which exceed the written estimate, incompetent repairs, etc. Call to get a complaint form. Complaints in letter form are also acceptable.
  
  
• Bureau of Household Goods and Services
  The Bureau of Home Furnishings and Thermal Insulation regulates upholstered furniture and bedding products sold in California to make sure they meet health, fire safety, and labeling standards.
  
  
• Butte County - Housing Authority
  The Housing Authority of the County of Butte (HACB) is located in Chico, California and is a non-profit public agency incorporated in 1946. The mission of HACB is to assist low and moderate income residents of Butte County to secure and maintain high quality affordable housing. Subsidized housing is provided to families, seniors and disabled individuals whose income is between 50% and 80% of median…