Consumer Services Guide (CSG)
Consumer Action Edition
The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.
Listings for the City of Sacramento
These are the results for housing specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.
- California - Department of Financial Institutions (DFI)
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Sacramento, CA) - Bureau of Electronic and Appliance Repair
Looks into complaints about invoices which exceed the written estimate, incompetent repairs, etc. Call to get a complaint form. Complaints in letter form are also acceptable. (Sacramento, CA) - California - Department of Financial Institutions (DFI)
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Sacramento, CA) - California - Department of Real Estate
The mission of the California Bureau of Real Estate is to safeguard and promote the public interests in REAL ESTATE MATTERS through licensure, regulation, education and enforcement. Handles unfair, misleading or fraudulent treatment by a licensee in real estate transactions. Call for complaint form. State your specific complaint, list witnesses and include copies of all documents. (Sacramento, CA) - California - Public Utilities Commission
The Public Utilities Commission (RIPUC) and the Division of Public Utilities and Carriers (DPUC) are independent regulatory bodies whose mission is to ensure that safe, reliable, quality utility service is provided at a fair and reasonable cost. (Sacramento, CA) - Contractors State License Board (CSLB)
Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses. (Sacramento, CA) - Department of Aging (CDA)
Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance. (Sacramento, CA) - Department of Housing and Community Development
Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety. (Sacramento, CA) - Project Sentinel
Project Sentinel is a non-profit agency providing services to help people resolve housing problems. The agency assists home seekers as well as housing providers through counseling, complaint investigation, mediation, conciliation and education. The services are funded by cities and counties in the greater Bay Area and Central Valley. All services are free and confidential. (Sacramento, CA) - Sacramento County District Attorney
Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems. (Sacramento, CA) - California - Department of Consumer Affairs
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. (Sacramento, CA) - Architects Board
The California Architects Board (Board) was created in 1901 by the California Legislature to fulfill the mission of protecting the health, safety, and welfare of the public through the regulation of the practice of architecture in California. It is one of numerous boards, bureaus, commissions, and committees within the Department of Consumer Affairs responsible for consumer protection and the regulation of licensed professionals. The Board… (Sacramento, CA) - California - Department of Consumer Affairs
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners. (Sacramento, CA) - California - Department of Financial Institutions (DFI)
The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. (Sacramento, CA) - California - Housing Finance Agency (CHFA)
CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers. (Sacramento, CA)
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