Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

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  • Petaluma People Services Center (PPSC)
    At Petaluma People Services Center (PPSC) their goal is to reduce poverty, physical and mental abuse, chemical dependence, violence, ignorance, isolation and mental illness, among children, adults, families and seniors. PPSC is much more than a collection of 34 human services programs based on best practice research with measurable outcomes. They are a community of caregivers existing within the larger community whose sole purpose is…
    (added April 2007)
  • Oaks Of Hebron
    Oaks of Hebron is a Christian non-profit agency providing residential and recreational services for persons with developmental disabilities. They are a vendored agency of North Bay Regional Center, which is the local organization that receives funds from the California Department of Developmental Services. They provide services to any person referred to us through the Regional Center. Individuals and families seeking services may request Oaks of…
    (added April 2007)
  • North County Community Services (NCCS)

    North County Community Services (NCCS) is passionately committed to improving our neighbor’s health and well being by providing programs that educate young children, support working families, provide food for those feeding the hungry and ultimately create opportunities to improve the quality of life in San Diego North County.
    (added April 2007)
  • La Luz Bilingual Center Of Sonoma Valley
    La Luz is a non-profit organization dedicated to helping immigrants succeed in Sonoma Valley. La Luz provides education, employment-related guidance and referrals, social and family counseling, and other support services designed to assist our clients in overcoming barriers and becoming more fully integrated into our community.
    (added April 2007)
  • Community Support Network (CSN)
    Housing and support services for people with mental disabilities. This agency provides emergency rental assistance funds to help tenants keep their rental units, or help with first month's rent and/or deposits for moving into a rental unit (HCA Fund Program).
    (added April 2007)
  • Council On Aging, Legal Services (COA)

    Legal assistance for seniors 60 years of age and older. Bilingual (Spanish-English).
    (added April 2007)
  • Community Action Partnership Of Sonoma County
    (Formerly Sonoma County People for Economic Opportunity) Housing and other services for the homeless and low and moderate income families, including Head Start, Youth Build, and health care services. Bilingual (Spanish-English).
    (added April 2007)
  • Committee On The Shelterless (COTS)

    Emergency shelter and support services for families and singles with children in southern Sonoma County.
    (added April 2007)
  • Catholic Charities of Santa Rosa - Family Support Center

    Sonoma County is home to programs for seniors, people who are currently homeless or at risk of homelessness, the poor in rural areas, people with dementia, legal immigrants and refugees, and more.

    In Napa, our focus is on young, expectant mothers or vulnerable mothers up to age 29 with children, and disabled adults, all at high risk of homelessness.

    Lake County needed help in…
    (added April 2007)

  • California Human Development Corporation (CHDC)

    CHDC is a nonprofit 501(c)(3) and provide human services in northern California. Their purpose is to help low-income people secure the education, training, job opportunities and improved social conditions they need to live with independence and greater human dignity.
    (added April 2007)
  • County of Del Norte - Housing Rehabilitation Dept.
    Home Repair Assistance: Through various programs, Del Norte County provides funds to assist homeowners to maintain and/or improve their properties. Contesting Your Assessed Property Value: Since any increase or decrease in assessed value will impact the amount of taxes you pay, it is very important to contact the Assessor’‘s Office if you feel that the assessed value exceeds the market value of your property. Property…
    (added February 2007)
  • Butte County - Housing Authority
    The Housing Authority of the County of Butte (HACB) is located in Chico, California and is a non-profit public agency incorporated in 1946. The mission of HACB is to assist low and moderate income residents of Butte County to secure and maintain high quality affordable housing. Subsidized housing is provided to families, seniors and disabled individuals whose income is between 50% and 80% of median…
    (added February 2007)
  • Resources Connection
    The Resource Connection, formerly Human Resources Council (HRC), is a 29-year-old Amador and Calaveras based nonprofit organization providing services and programs in three critical areas: children and families, nutrition, and prevention and intervention. The Resource Connection is governed by a volunteer board of directors and staffed by 170 employees at 16 sites throughout the two counties.
    (added February 2007)
  • Calaveras County Housing Repair Program
    Calaveras County can assist low income individuals with low-interest loans, deferred loans, or other types of loans depending on your income level and need. You may qualify for a home repair loan even if you have been turned down by other lenders.
    (added February 2007)
  • Pasadena Human Relations Commission
    The mission of the Pasadena Human Relations Commission is to engage in activities designed to aid in elimination of prejudice, intolerance and discrimination against individuals or groups because of race, religion, national origin, sex or cultural background. It also assists the City in achieving better inter-group understanding among residents and provides assistance to local private persons and groups seeking to promote good will and better…
    (added December 2006)
  • Orange County - Fair Housing Council
    Founded in 1965, the Fair Housing Council of Orange County (FHCOC) is a private non-profit corporation governed by a volunteer board of directors and an operating member of the National Fair Housing Alliance. Through comprehensive community education, individual counseling, mediation, and low-cost advocacy, the FHCOC works to eliminate housing discrimination and guarantee the rights of all people to freely chose the housing for which they…
    (added December 2006)
  • North County Lifeline
    North County Lifeline, Inc. is a non-profit human services organization that offers a wide range of services to the people of North San Diego County. Lifeline Services include: -Social Services (family development, community services for families, transitional housing, tax form assistance) -Counseling/Mental Health Services (individual/couple/group counseling, services for Medi-Cal eligible youth) -Mediation and Legal Services (dispute resolution, legal advice, fair housing) -Youth Services (youth delinquency…
    (added December 2006)
  • Napa Fair Housing Center (Greater Napa Housing Center)
    Fair Housing Napa Valley, a 501(c) (3) nonprofit corporation dedicated to fair and equal housing opportunity for all county residents, is the only agency in Napa County where residents can obtain impartial comprehensive fair housing counseling, information, and referral and mediation services. The primary mission is fair housing, and services include extensive education and enforcement activities including intake of discrimination complaints, testing, investigation, and referrals…
    (added December 2006)
  • Modesto Human Relations Commission
    The Human Relations Commission's primary responsibility is to make recommendations for furthering human relations in the community. This commission provides information and referrals concerning fair housing. The commission meets jointly with the Equal Opportunity/Disability Commission.
    (added December 2006)
  • Marin County Fair Housing (FHOM)
    FHOM's community programs promote human rights and diversity in Marin neighborhoods. In addition to their services for individuals and housing providers, Fair Housing of Marin also produces a variety of education, outreach and advocacy programs whose goals are to strengthen human rights and diversity in Marin county.
    (added December 2006)
  • Lakewood City - Fair Housing Information
    Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations
    (added December 2006)
  • City of Bakersfield's Fair Housing Division
    The Economic Development Division administers the Community Development Block Grant, HOME Investment Partnership Program, and Emergency Solutions Grant. We also provide staff assistance to the Bakersfield Redevelopment Successor Agency and Oversight Board, and the Historic Preservation Commission. We work to assist in the creation of new affordable housing and rehabilitate existing housing stock with community partners, we partner with local organizations to provide community services,…
    (added December 2006)
  • Inland Fair Housing and Mediation Board (IFHMB)
    The agency was established in 1980 and has been spirited in the fight against discrimination in housing. IFHMB continues to educate the community at large about their rights and responsibilities under fair housing laws.
    (added December 2006)
  • Hayward Human Services Commission
    The Human Services Commission advises the City Council about the social problems and needs of the community, coordinates community social resources, and seeks voluntary solutions to discourage and prevent any and all forms of recognized discrimination. The Human Services Commission reviews applications for the City’s social service funds and makes recommendations to the Hayward City Council.
    (added December 2006)
  • Fremont Fair Housing Services
    Project Sentinel administers the Fremont Fair Housing and Landlord Tenant Service program, located at the City of Fremont, Family Resource Center. Project Sentinel provides this service for Fremont residents or prospective residents including tenants, property managers and owners of rental housing in the City of Fremont. Project Sentinel staff offer counseling, information and referral for all rental housing questions, and provide counseling and investigation of…
    (added December 2006)
 
 
 

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