Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 84

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Housing



• County of Del Norte - Housing Rehabilitation Dept.
  Home Repair Assistance: Through various programs, Del Norte County provides funds to assist homeowners to maintain and/or improve their properties. Contesting Your Assessed Property Value: Since any increase or decrease in assessed value will impact the amount of taxes you pay, it is very important to contact the Assessor’‘s Office if you feel that the assessed value exceeds the market value of your property. Property…
  
  
• Davis Human Relations Commission
  The Human Relations Commission works to promote cohesiveness and understanding among the members of the community by advising the City Council on the development of programs related to mediating disputes, investigating complaints, and preparing reports on discrimination of all kinds in the city.
  
  
• Department of Aging (CDA)
  Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance.
  
  
• Department of Housing and Community Development
  Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety.
  
  
• ECHO Housing Assistance Center
  The Eden Council for Hope and Opportunity (ECHO Housing) works to provide equal housing opportunities and is dedicated to the prevention and elimination of homelessness. Established as a fair housing agency, ECHO has expanded to a full service housing counseling organization providing services to very low and moderate income clients. Current service programs include: -Fair Housing Services -Tenant/Landlord Counseling Programs -Home Equity Conversion Counseling Program…
  
  
• Fair Housing Council of Central California
  The Fair Housing Council of Central California is a private organization that facilitates equal access to apartments, homes, mortgage loans, and insurance policies for residents of the Central Valley. As an operating member of the National Fair Housing Alliance, the FHCCC is dedicated to educating the housing industry and community in regard to state and federal housing laws, conducting research into the nature and extent…
  
  
• Fair Housing Foundation
  The purpose of the Fair Housing Foundation is to actively support and promote freedom of residence through education, advocacy, and litigation, to ensure that all persons have the opportunity to secure safe and decent housing that they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other…
  
  
• Fannie Mae
  Fannie Mae provides financial products and services to help low-, moderate-, and middle-income families to buy homes. Site includes a calculator to help you figure out the total costs of a mortgage.
  
  
• Fremont Fair Housing Services
  Project Sentinel administers the Fremont Fair Housing and Landlord Tenant Service program, located at the City of Fremont, Family Resource Center. Project Sentinel provides this service for Fremont residents or prospective residents including tenants, property managers and owners of rental housing in the City of Fremont. Project Sentinel staff offer counseling, information and referral for all rental housing questions, and provide counseling and investigation of…
  
  
• Home Improvement Branch, (HUD)
  Facts and pitfalls of home improvement. Sources that can help includes: federal loan programs, community-based programs, and consumer information.
  
  
• Housing and Economic Rights Advocates
  HERA is a California statewide, not-for-profit legal service and advocacy organization dedicated to helping Californians — particularly those most vulnerable — build a safe, sound financial future, free of discrimination and economic abuses, especially in the realm of housing. HERA provides free legal services in-person, by phone, fax, or email.
  
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8.
  
  
• Independent Living Center of Southern California, Inc. (ILC)
  A non-profit 501 (c) (3) consumer-based, non-residential agency providing a wide range of services to a growing population of people with disabilities. The ILCSC is dedicated to providing the services which will offer persons with disabilities the opportunity to seek an individual course towards independence - while educating the community.
  
  
• Independent Living Resource Center
  Independent Living Resource Center San Francisco (ILRCSF) is a disability rights advocacy and support organization. Their mission is to ensure that people with disabilities are full social and economic partners, within their families and within a fully accessible community. ILRCSF's mission is achieved by: systems change; community education; partnerships with business, community organizations and government; and consumer directed services. We work to empower individuals and…
  
  
• Inland Fair Housing and Mediation Board (IFHMB)
  The agency was established in 1980 and has been spirited in the fight against discrimination in housing. IFHMB continues to educate the community at large about their rights and responsibilities under fair housing laws.
  
  
• Inspector General's Fraud Hotline, (HUD)
  Accepts e-mail complaints related to fraud, waste, and abuse in HUD programs and operations, including mismanagement or violations of law, rules, or regulations by HUD employees or program participants. HUD's page warns consumers that sending e-mail complaints will not protect their privacy or confidentiality.
  
  
• Kern County Housing Authority
  The Mission of the Housing Authority of the County of Kern is to improve the quality of life for low-income residents in Kern County by providing safe, affordable housing and assisting residents towards self-sufficiency and home ownership. The Housing Authority strives to create safe neighborhoods in the communities of Kern County. By partnering with individuals and organizations, the Agency is able to provide housing, education,…
  
  
• L.A. Center for Law and Justice
  Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency.
  
  
• La Luz Bilingual Center Of Sonoma Valley
  La Luz is a non-profit organization dedicated to helping immigrants succeed in Sonoma Valley. La Luz provides education, employment-related guidance and referrals, social and family counseling, and other support services designed to assist our clients in overcoming barriers and becoming more fully integrated into our community.
  
  
• Lakewood City - Fair Housing Information
  Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations
  
  
• Legal Aid Foundation of Los Angeles (LAFLA)
  As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when…
  
  
• Legal Aid Society of San Diego Inc
  Provides legal services on issues involving juvenile court, criminal court, immigration, housing, Social Security, health, family law and some consumer issues.
  
  
• Legal Aid Society of San Mateo County
  Legal Aid Society of San Mateo County provides free, quality civil legal services to San Mateo County’s low-income residents. Their advocacy has evolved with the times; they fought for civil rights in the 1960s and fair wages for farmworkers in the 1980s. Today their work encompasses more broad areas, you can visit their website for more information.
  
  
• Legal Aid Society of Santa Clara County
  The Legal Aid Society of Santa Clara County (LAS) is a non-profit corporation founded in 1960 to provide free, civil legal services for those low-income persons unable to obtain access to the judicial system through other avenues. As Silicon Valley’s economy has grown, the unique diversity of the area has made the needs of families in poverty more complex. Their representation ensures that their clients…
  
  
• Legal Assistance for Seniors
  Call if you are having legal problems with Social Security, SSI, health care (including Medi-Cal, Medicare or nursing home issues), senior or subsidized housing, elderly abuse or incapacity. Help is available to Alameda County residents over 60 years old.
  
  

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