Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 71

    Consumer Information


  • Fair Housing Foundation
    The purpose of the Fair Housing Foundation is to actively support and promote freedom of residence through education, advocacy, and litigation, to ensure that all persons have the opportunity to secure safe and decent housing that they desire and can afford, without regard to their race, color, religion, gender, sexual orientation, national origin, familial status, marital status, disability, ancestry, age, source of income or other…

  • Federal Emergency Management Agency

    FIMA manages the National Flood Insurance Program (NFIP) and a range of programs designed to reduce future losses to homes, businesses, schools, public buildings, and critical facilities from floods, earthquakes, tornadoes, and other natural disasters.

    Mitigation focuses on breaking the cycle of disaster damage, reconstruction, and repeated damage. Mitigation efforts provide value to the American people by creating safer communities and reducing loss of life…

  • Federal Emergency Management Agency (FEMA)
    On March 1, 2003, the Federal Emergency Management Agency (FEMA) became part of the U.S. Department of Homeland Security (DHS). The primary mission of the Federal Emergency Management Agency is to reduce the loss of life and property and protect the Nation from all hazards, including natural disasters, acts of terrorism, and other man-made disasters, by leading and supporting the Nation in a risk-based, comprehensive…

  • Federal Trade Commission (FTC)
    Enforces federal consumer protection laws concerning false advertising, deceptive business practices, inaccurate credit reports and handles complaints regarding credit cards, failure of banks to disclose credit terms, denial of credit because of discrimination and inaccurate disclosure of credit reports. May be able to assist with problems of abusive collection agencies.

  • Fresno County District Attorney
    The Business Affairs Unit conducts investigations and prosecutions of consumer protection and fraud cases, business law violations, environmental law violations and major fraud.

  • Home Improvement Branch, (HUD)
    Facts and pitfalls of home improvement. Sources that can help includes: federal loan programs, community-based programs, and consumer information.

  • Housing Rights Committee of San Francisco
    Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8.

  • Inland Fair Housing and Mediation Board (IFHMB)
    The agency was established in 1980 and has been spirited in the fight against discrimination in housing. IFHMB continues to educate the community at large about their rights and responsibilities under fair housing laws.

  • L.A. Center for Law and Justice
    Since 1973, the Los Angeles Center for Law and Justice (“LACLJ”) has provided high quality free legal representation, education, and advocacy to low-income residents and communities of East, Northeast and Southeast Los Angeles. They specialize in family, housing, and government benefits law. They perform these services for our clients to improve their fundamental living conditions and to empower them to achieve self-sufficiency.

  • La Luz Bilingual Center Of Sonoma Valley
    La Luz is a non-profit organization dedicated to helping immigrants succeed in Sonoma Valley. La Luz provides education, employment-related guidance and referrals, social and family counseling, and other support services designed to assist our clients in overcoming barriers and becoming more fully integrated into our community.

  • Lakewood City - Fair Housing Information
    Lakewood has developed a fair housing program, which includes: - Education - Counseling - Resolving landlord/tenant disputes: - Providing health and safety - Mailing landlord/tenant guidebooks, printed by the Department of Consumer Affairs, as follow-up to inquiries - Providing Section 8 rental assistance referrals when available - Providing counseling and resolution of housing discrimination allegations

  • Legal Aid Foundation of Los Angeles (LAFLA)
    As LA's frontline law firm for low-income people, LAFLA promotes access to justice, strengthens communities, combats discrimination, and effects systemic change through representation, advocacy, and community education. The Inner City Law Office consists of the Bill Smith Homeless Veterans Project. The Housing/ Eviction Defense unit advocates for the creation and preservation of safe and affordable housing. We help low-income tenants stay in their homes when…

  • Legal Aid of Marin County
    Legal Aid’s mission is to improve social justice, economic equity, and opportunity and to assure due process and equal protection of the law by providing low-income and vulnerable Marin residents (children, seniors, immigrants, people with disabilities, and the homeless) with access to high-quality, effective legal services, including direct representation and pro per support services, and through affirmative litigation.

  • Legal Aid Society of San Diego Inc
    Provides legal services on issues involving juvenile court, criminal court, immigration, housing, Social Security, health, family law and some consumer issues.

  • Legal Aid Society of San Mateo County
    Legal Aid Society of San Mateo County provides free, quality civil legal services to San Mateo County’s low-income residents. Their advocacy has evolved with the times; they fought for civil rights in the 1960s and fair wages for farmworkers in the 1980s. Today their work encompasses more broad areas, you can visit their website for more information.

  • Legal Aid Society of Santa Clara County
    The Legal Aid Society of Santa Clara County (LAS) is a non-profit corporation founded in 1960 to provide free, civil legal services for those low-income persons unable to obtain access to the judicial system through other avenues. As Silicon Valley’s economy has grown, the unique diversity of the area has made the needs of families in poverty more complex. Their representation ensures that their clients…

  • Little Tokyo Service Center
    Provides counseling, information and referral services. Their Housing & Real Estate Development program develops affordable housing units.

  • Los Angeles County Bar Association
    The Los Angeles County Bar Association offers referrals to private attorneys for all areas of law. A Service representative can arrange a free 30 minute consultation with a qualified pre-screened attorney for members of the public. The phone number to call is (213) 243-1525. You can also visit http://www.smartlaw.org.

  • Los Angeles County Department of Consumer Affairs
    Counsels, investigates and mediates consumer complaints resulting from transactions in the marketplace. Conducts special investigations and makes referrals to law enforcement or regulatory agencies. Provides information to consumers and investigates home improvement and home repair scams.

  • Los Angeles Housing + Community Investment Department (HCIDLA)
    Contact regarding problems concerning rent control in Los Angeles or mediation of unlawful eviction or rent increases.

  • Marin County District Attorney
    The Consumer Protection Unit is responsible for handling a broad spectrum of consumer protection activities. Its focus is to protect honest citizens from fraudulent or dishonest business practices. They have four major areas of concern: enforcement, mediation, referral, and outreach.

  • Marin County Fair Housing (FHOM)
    FHOM's community programs promote human rights and diversity in Marin neighborhoods. In addition to their services for individuals and housing providers, Fair Housing of Marin also produces a variety of education, outreach and advocacy programs whose goals are to strengthen human rights and diversity in Marin county.

  • Marin County Mediation Services
    Mediation Services was established in 1980 to offer the public an alternative to court as a way of resolving disputes in a variety of areas. Professionally trained and experienced Mediators help to facilitate resolutions for parties in conflict and for victims in Juvenile Delinquency matters.

  • Modesto Human Relations Commission
    The Human Relations Commission's primary responsibility is to make recommendations for furthering human relations in the community. This commission provides information and referrals concerning fair housing. The commission meets jointly with the Equal Opportunity/Disability Commission.

  • Napa Fair Housing Center (Greater Napa Housing Center)
    Fair Housing Napa Valley, a 501(c) (3) nonprofit corporation dedicated to fair and equal housing opportunity for all county residents, is the only agency in Napa County where residents can obtain impartial comprehensive fair housing counseling, information, and referral and mediation services. The primary mission is fair housing, and services include extensive education and enforcement activities including intake of discrimination complaints, testing, investigation, and referrals…

 
 
 

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