Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 
 

Records Found: 71

    Consumer Information


  • Appleseed
    A non-profit network of 17 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we…

  • Architects Board
    The California Architects Board (Board) was created in 1901 by the California Legislature to fulfill the mission of protecting the health, safety, and welfare of the public through the regulation of the practice of architecture in California. It is one of numerous boards, bureaus, commissions, and committees within the Department of Consumer Affairs responsible for consumer protection and the regulation of licensed professionals. The Board…

  • Asian Americans Advancing Justice - Los Angeles
    Asian Americans Advancing Justice - Los Angeles (Advancing Justice - LA) is the nation’s largest legal and civil rights organization for Asian Americans, Native Hawaiians, and Pacific Islanders (NHPI). Founded in 1983 as the Asian Pacific American Legal Center, Advancing Justice - LA serves more than 15,000 individuals and organizations every year. Through direct services, impact litigation, policy advocacy, leadership development, and capacity building, Advancing…

  • Asian Pacific American Dispute Resolution Center
    The Asian Pacific American Dispute Resolution Center (APADRC) is a 501c3 nonprofit organization that provides mediation and conflict resolution services to the diverse communities in the Los Angeles area, with a focus on the Asian Pacific Islander Population. They strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and…

  • Bay Area Legal Aid
    Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence.

  • Berkeley Rent Stabilization Board
    The mission of the Rent Stabilization Board is to regulate residential rent increases in the City of Berkeley and to protect against unwarranted rent increases and evictions and to provide a fair return to property owners. The Board works to ensure compliance with legal obligations relating to rental housing; and to advance the housing policies of the City with regard to low and fixed income…

  • Bet Tzedek Legal Services
    Bet Tzedek, The House of Justice, provides free legal assistance to thousands of people who would otherwise be denied access to the legal system underpinning our democracy. Bet Tzedek was founded in 1974 by a few individuals who sought to act upon a central tenet of Jewish law and tradition, which appears in the Bible: "Tzedek, tzedek tirdof -- Justice, justice you shall pursue." This…

  • Calaveras County Housing Repair Program
    Calaveras County can assist low income individuals with low-interest loans, deferred loans, or other types of loans depending on your income level and need. You may qualify for a home repair loan even if you have been turned down by other lenders.

  • California - Department of Consumer Affairs
    The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.

  • California - Housing Finance Agency (CHFA)
    CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers.

  • California Foundation for Independent Living Centers (CFILC)
    This foundation helps independent living centers promote themselves to disabled consumers. The website has vast list of web Independent Living resources and current job opportunities with contact information for people with disabilities.

  • California Online Directory
    The California Online Directory is a service provided by the California Department of Technology. The Online Directory provides access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search.

  • California State Department of Fair Employment and Housing
    The mission of the Department of Fair Employment and Housing is to protect Californians from employment, housing and public accommodation discrimination, and hate violence. The DFEH's statutory mandate is to protect the people of California from employment, housing and public accommodations discrimination and hate violence pursuant to the California Fair Employment and Housing Act (FEHA), Unruh Civil Rights Act, Disabled Persons Act, and Ralph Civil…

  • Center for Social Advocacy
    The Center for Social Advocacy is a 501(c)(3) incorporated nonprofit organization founded in 1969 and they are one of San Diego’s oldest civil and human rights organizations. They have stood as advocates for fair housing and mediated tenant/landlord issues, and still do so today. Other issues the Center for Social Advocacy addresses include: hate crime prevention, civil rights of first generation immigrants, human trafficking, youth…

  • Chinatown Service Center
    Provides information and referrals to social services and consumer education. Provides welfare, medical and social security information. Will assist in the completion of forms and translation of documents. Also offers employment training, job placement, mental health services, medical clinic services, elderly services and in-home services.

  • City of Bakersfield's Fair Housing Division
    The Economic Development Division administers the Community Development Block Grant, HOME Investment Partnership Program, and Emergency Solutions Grant. We also provide staff assistance to the Bakersfield Redevelopment Successor Agency and Oversight Board, and the Historic Preservation Commission. We work to assist in the creation of new affordable housing and rehabilitate existing housing stock with community partners, we partner with local organizations to provide community services,…

  • Civil Rights Division, (DOJ)
    The Civil Rights Division of the Department of Justice, created in 1957 by the enactment of the Civil Rights Act of 1957, works to uphold the civil and constitutional rights of all Americans, particularly some of the most vulnerable members of our society. The Division enforces federal statutes prohibiting discrimination on the basis of race, color, sex, disability, religion, familial status and national origin. Contact…

  • Community Boards of San Francisco
    Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems.

  • Consumer Financial Protection Bureau (CFPB)
    The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,…

  • Consumer Information Center (CIC)
    The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also…

  • Consumers Union
    Publisher of Consumer Reports magazine and books comparing products and services. Works on legislation concerning health care, the environment, auto insurance reform and housing. Does not handle individual complaints but does offer referrals.

  • Contractors State License Board (CSLB)
    Call regional offices for information on disclosable complaints against a particular contractor. Contact district offices about complaints against faulty or illegally executed work, unreasonable delays or other problems with contractors. Call automated operator to verify contracting licenses.

  • Department of Aging (CDA)
    Call with complaints about nursing homes and residential care facilities. Also engages in advocacy for seniors and the disabled who are in long-term care facilities. Will refer callers to appropriate district offices for further assistance.

  • Department of Housing and Community Development
    Contact with complaints about mobilehome sales, dealers and manufacturers, for warranty problems, escrow, contracts, fraud and misrepresentation, health and safety.

  • ECHO Housing Assistance Center
    The Eden Council for Hope and Opportunity (ECHO Housing) works to provide equal housing opportunities and is dedicated to the prevention and elimination of homelessness. Established as a fair housing agency, ECHO has expanded to a full service housing counseling organization providing services to very low and moderate income clients. Current service programs include: -Fair Housing Services -Tenant/Landlord Counseling Programs -Home Equity Conversion Counseling Program…

 
 
 

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