Consumer Services Guide (CSG)

Housing Information Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the 'Guide', some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Records Found: 82

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Consumer Information



• Appleseed
  A non-profit network of 16 public interest justice centers in the United States and Mexico, Appleseed is dedicated to building a society in which opportunities are genuine, access to the law is universal and equal, and government advances the public interest. Appleseed uncovers and corrects injustices and barriers to opportunity through legal, legislative and market-based structural reform. Working with our huge pro bono network, we…
  
  
• Architects Board
  The Board protects the health, safety, and welfare of the public through the regulation of the practice of architecture in California. It establishes regulations for examination and licensing of the profession of architecture in California.
  
  
• Asian Pacific American Dispute Resolution Center
  The Asian Pacific American Dispute Resolution Center (APADRC) is a 501c3 nonprofit organization that provides mediation and conflict resolution services to the diverse communities in the Los Angeles area, with a focus on the Asian Pacific Islander Population. They strive to improve human relations and race relations by addressing complex, cross cultural community conflicts and their root causes with community partners through education, training, and…
  
  
• Asian Pacific American Legal Center
  The Asian Pacific American Legal Center of Southern California (APALC) is the nation's largest legal organization serving the Asian and Pacific Islander (API) communities. Founded in 1983, APALC is a unique organization that combines traditional legal services with civil rights advocacy and leadership development. The mission of APALC is to advocate for civil rights, provide legal services and education and build coalitions to positively influence…
  
  
• Bay Area Legal Aid
  Bay Area Legal Aid (BayLegal) is the largest provider of free civil legal services in the Bay Area. Their seven regional offices work together to provide high quality legal assistance to low-income people regardless of their location, language, or disability. BayLegal is uniquely positioned to help people across county lines. They assist people in the areas of housing, public benefits, health access, and domestic violence.
  
  
• Berkeley Rent Stabilization Board
  The mission of the Rent Stabilization Board is to regulate residential rent increases in the City of Berkeley and to protect against unwarranted rent increases and evictions and to provide a fair return to property owners. The Board works to ensure compliance with legal obligations relating to rental housing; and to advance the housing policies of the City with regard to low and fixed income…
  
  
• Bet Tzedek Legal Services
  Bet Tzedek, The House of Justice, provides free legal assistance to thousands of people who would otherwise be denied access to the legal system underpinning our democracy. Bet Tzedek was founded in 1974 by a few individuals who sought to act upon a central tenet of Jewish law and tradition, which appears in the Bible: "Tzedek, tzedek tirdof -- Justice, justice you shall pursue." This…
  
  
• Calaveras County Housing Repair Program
  Calaveras County can assist low income individuals with low-interest loans, deferred loans, or other types of loans depending on your income level and need. You may qualify for a home repair loan even if you have been turned down by other lenders.
  
  
• California - Business, Transportation & Housing Agency
  This site provides information and links to the 13 departments that this agency oversees, which include the Department of Financial Institutions, the Department of Corporations, the Department of Real Estate, the California Housing Finance Agency, and the Department of Housing and Community Development.
  
  
• California - Department of Consumer Affairs
  The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. The Department also protects professionals from unfair competition by unlicensed practitioners.
  
  
• California - Department of Financial Institutions (DFI)
  The State Departments of Banking regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit.
  
  
• California - Housing Finance Agency (CHFA)
  CHFA finances below-market-rate loans to affordable rental housing and assists first-time home buyers.
  
  
• California - Office of Real Estate Appraisers (OREA)
  OREA licenses real estate appraisers and ensures that appraisers obey national and California standards and law. This agency also investigates complaints against appraisers. Site features consumer information, as well as license verification of appraisers.
  
  
• California Foundation for Independent Living Centers (CFILC)
  This foundation helps independent living centers promote themselves to disabled consumers. The website has vast list of web Independent Living resources and current job opportunities with contact information for people with disabilities.
  
  
• California Online Directory
  The California Online Directory is a service provided by the Department of Technology Services, Statewide Telecommunications and Network Division. The Online Directory is designed to improve access to government information and services for state employees, local government and the general public. The directory services include state employee information, state agency information, and a State Government Organization Chart, as well as a keyword search. You can…
  
  
• California State Department of Fair Employment and Housing
  The Mission of the Department of Fair Employment and Housing is to protect the people of California from unlawful discrimination in employment, housing and public accommodations, and from the perpetration of acts of hate violence. DFEH receives and investigates discrimination complaints in its twelve district offices throughout the State. Ten offices handle employment, public accommodations and hate violence cases and two offices handle housing cases.…
  
  
• Center for Social Advocacy
  The Center for Social Advocacy is a 501(c)(3) incorporated nonprofit organization founded in 1969 and they are one of San Diego’s oldest civil and human rights organizations. They have stood as advocates for fair housing and mediated tenant/landlord issues, and still do so today. Other issues the Center for Social Advocacy addresses include: hate crime prevention, civil rights of first generation immigrants, human trafficking, youth…
  
  
• Chinatown Service Center
  Provides information and referrals to social services and consumer education. Provides welfare, medical and social security information. Will assist in the completion of forms and translation of documents. Also offers employment training, job placement, mental health services, medical clinic services, elderly services and in-home services.
  
  
• City of Bakersfield's Fair Housing Division
  The City of Bakersfield's Fair Housing division responds to housing discrimination complaints, educates the housing community on fair housing law, and implements the City's 2005 Analysis of Impediments to Fair Housing Choice.
  
  
• Civil Rights Division, (DOJ)
  The Division is the program institution within the federal government responsible for enforcing federal statutes prohibiting discrimination on the basis of race, sex, handicap, religion, and national origin. Contact the Housing Discrimination Tip Line to report an incident of housing discrimination, see details below
  
  
• Community Boards of San Francisco
  Free conflict resolution services for San Francisco residents for problems of all types, such as landlord/tenant disputes, harassment, parking and noise disputes and family problems.
  
  
• Conciliation Forums of Oakland
  Are you being annoyed by a neighbor? Having trouble with your landlord? Having difficulty with a co-worker? You don't have to go to court or call the police to solve many disputes. Conciliation Forums of Oakland offers skilled, volunteer mediators who can help you create solutions that work for all parties involved. It's fast, fair, convenient, and confidential.
  
  
• Consumer Consortium on Assisted Living
  The Consumer Consortium on Assisted Living is a national consumer advocacy organization dedicated solely to the needs, rights and protections of assisted living consumers.
  
  
• Consumer Financial Protection Bureau (CFPB)
  The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans — whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. Congress established the CFPB to protect consumers by carrying out Federal consumer financial laws. Among other things, they: - Conduct rule-making,…
  
  
• Consumer Information Center (CIC)
  The Consumer Information Center (CIC) is an information resource for California consumers. CIC is operated by the Consumer and Community Relations Division of the California Department of Consumer Affairs. When consumers have problems in the marketplace, they call CIC's toll-free number, (800) 952-5210, to obtain assistance. Staff members can help find the right government agency to help with a particular problem, and they can also…
  
  

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