Consumer Action Publications

Consumer Action creates award-winning free multilingual educational guides on a wide range of personal finance topics and other subjects of interest to consumers. Many publications are available in Chinese, Korean, Spanish and Vietnamese, as well as English. Each year, we distribute more than a million of our publications through a national network of 7,500 community organizations. Nonprofit and community-based agencies may order these free publications in bulk by clicking here for downloadable order forms or online ordering instructions.

2016

April

05
Money Management 1-2-3: TWO: Achieving Financial Goals Cover

Money Management 1-2-3: TWO: Achieving Financial Goals. The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part two, Achieving Financial Goals, addresses updating your budget, accumulating a nest egg and protecting your assets. Topics include budgeting and debt management, saving and investing, homeownership and insurance.

March

21
What you need to know about ‘alternative’ mortgage lenders Cover

What you need to know about ‘alternative’ mortgage lenders. Nearly 50 percent of all home loans are made by mortgage lenders that are not banks. Non-bank mortgages offer benefits for many borrowers—if they know which loan terms to look for and which to steer clear of. In addition to highlighting potentially risky loan terms to avoid, this fact sheet explains the consumer protection requirements lenders must meet and offers tips and resources for homebuyers shopping for a mortgage.

2013

September

06
You Can Buy a Home - The keys to homeownership (Chinese) Cover

You Can Buy a Home - The keys to homeownership (Chinese). 購屋可說是你這輩子所做的最重大的一件事。在這本手冊中,我們專門為可能成為屋主的人提供一系列購屋要訣,包括購屋前的準備,預估購屋花費,尋找合適的房子,還擇合適的房屋抵押貸款比價及下訂單房屋。
Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

August

20
Buying a Home - Leader’s Guide Cover

Buying a Home - Leader’s Guide. The Buying a Home Leaderʼs Guide provides detailed information, written in question-and-answer format, to help teach potential homebuyers how to navigate the often complex process of purchasing a home. The guide covers such topics as how to choose a real estate professional, how to qualify for a mortgage, and what is involved in the settlement (closing) process. It also explains unfamiliar terms and provides tips and suggestions to help the purchase process go more smoothly.

19
Keeping Your Home - Protect your investment (Spanish) Cover

Keeping Your Home - Protect your investment (Spanish). Las personas que planifican, hacen un presupuesto y ahorran para tener éxito como dueñas de casa tienen muchas más posibilidades de mantener su hogar e incrementar su patrimonio a medida que el valor de su propiedad aumente con los años. Este folleto explica las responsabilidades financieras de los propietarios de una vivienda y cómo administrar estas responsabilidades, cómo mantener y proteger su hogar, y cómo aumentar y conservar el valor líquido de su vivienda.

13
You Can Buy a Home - The keys to homeownership (Korean) Cover

You Can Buy a Home - The keys to homeownership (Korean). 주택 구입은 여러분 생애에 있어서 가장 중요한 구매 중 하나입니다. 이 소책자는 주택 구입 준비, 예상 주택 소유 비용, 적합한 주택 찾기, 모기지론 받기, 그리고 구입 절차 등의 예비 주택 소유주를 위한 중요 정보에 대해 설명하고 있습니다.
Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

01
You Can Buy a Home - The keys to homeownership (English) Cover

You Can Buy a Home - The keys to homeownership (English). Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

2012

October

03
ID Theft & Account Fraud - Leader’s Guide Cover

ID Theft & Account Fraud - Leader’s Guide. This 21-page backgrounder guide is written in question-and-answer format to help you anticipate frequently asked questions about identity theft and account fraud. Reading this guide can help prepare you for in-service or train-the-trainer presentations. Topics include an overview of ID theft and account fraud, how to prevent ID theft, advice for victims and helpful ID theft resources that you can use to find more information or to file complaints.

September

26
How to Complain Cover

How to Complain. Consumer Action has updated its perennial favorite guide, How to Complain. The free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.

06
You can buy a home - The keys to homeownership (Hmong) Cover

You can buy a home - The keys to homeownership (Hmong). Kev yuav tsev yog ib qho uas tseem ceeb tshaj ua koj yuav tau tshwm nyiaj yuav nyob hauv koj lub neej. Daim ntawv no yuav qhia txog tej yam tseemceeb uas tej tus yuav tsev yuavtsum paub, xwsli yuav npaj dabtsi ua ntej, seb cov nqi yuav muaj li cas, xyuas seb lub tsev twg yuav zoo rau yus, nrhiav chaw txais nyiaj thiab yuav muab tus nqi (offer) li cas.
Buying a home is one of the most important purchases you'll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

 

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