Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Sacramento County District Attorney
  Takes complaints and investigates advertising fraud, business misrepresentation and environmental problems.
  
  
• San Francisco District Attorney
  Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud.
  
  
• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F.
  
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours.
  
  
• Santa Clara County District Attorney
  Complaints are taken in writing. Call for a complaint form or write to the above address detailing the circumstances of your complaint. Provides information and referral; landlord/tenant information also available. Offices in San Jose.
  
  
• Self-Help for the Elderly
  A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a…
  
  
• SeniorLaw
  Legal information oriented toward senior citizens, which includes topics such as Elder Law, estate planning, trusts, Medicare, Medicaid, and the rights of the elderly and people with disabilities.
  
  
• Solano County District Attorney
  The mission of the Solano County District Attorney’s Office is to seek and do justice by assisting law enforcement and other public agencies in the investigation of crimes, prosecuting only those crimes which can be proved beyond a reasonable doubt, ensuring a fair trial for those accused of crime as well as for victims and witnesses of crimes, advocating to the public and to the…
  
  
• Sonoma County - Housing Authority
  The Section 8 Housing Choice Voucher Program is authorized under Section 8 of the United States Housing Act of 1937 and amended by the Quality Housing and Work Responsibility Act of 1998. The purpose of the program is to provide rental assistance to very low-income families and individuals to enable them to rent decent, safe and affordable housing. Very low income persons and/or families are…
  
  
• Sonoma County - Small Claims Advisory Service
  Assistance and procedural information on matters related to Small Claims Court. Information and materials provided on: case preparation, procedures for filing, collecting court judgments, self representation in court, etc. Will provide information on cases outside of Sonoma County. No translators for non-English speakers available. Must provide their own interpreter for Small Claims services and for their court hearing. Cannot represent in court and will not…
  
  
• Sonoma County Adult and Aging Services
  The Adult and Aging Services Division of Sonoma County works with individuals and the community to ensure the safety and well-being of vulnerable adults. Staff provides protective and supportive social services as well as community training and coordination. The staff advocates for and strives to achieve the goals of safety, health, dignity, and independence for older adults, veterans and persons with disabilities.
  
  
• Sonoma County Assessor's Office
  The Sonoma County Assessor's Office is responsible for determining the assessed value of each parcel for property tax purposes in accordance with California's property tax laws.
  
  
• Sonoma County Community Development Commission
  The CDC administers a range of programs designed to assist low to moderate income homeowners and tenants and to encourage commercial revitalization. Rental assistance is offered to lower income tenants through subsidized rents. Rehabilitation loans are offered to landlords to maintain existing affordable rental units. Lower income owner-occupants are provided financial assistance to rehabilitate their home.
  
  
• Sonoma County District Attorney
  The Sonoma County District Attorney’s Office is dedicated to providing the members of the community with a safe place to live by holding the guilty accountable, protecting the innocent, and preserving the dignity of victims and their families. They shall seek truth and justice in a professional manner, while maintaining the highest ethical standards.
  
  
• Sonoma County Legal Aid (SCLA)
  Legal information and clinics in the areas of eviction, family law, child support and custody for Sonoma County residents with low incomes. All clinics are by appointment only. Bilingual (Spanish-English). Workshops Open To Anyone.

  
  
• Sonoma County Legal Services Foundation
  Information and referral to legal resources. Alternative Dispute Resolution Services.
  
  
• Sonoma WORKS
  The SonomaWORKS Program is designed to help you find a job to support you and your family. The program will help you become an advocate for your own self-sufficiency.