Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

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• Recourse Mediation Services
  RECOURSE offers community members ways to work through disagreements together, in an atmosphere of respect, by providing mediation and education services, regardless of how little they can pay.
  
  
• Resources Connection
  The Resource Connection, formerly Human Resources Council (HRC), is a 29-year-old Amador and Calaveras based nonprofit organization providing services and programs in three critical areas: children and families, nutrition, and prevention and intervention. The Resource Connection is governed by a volunteer board of directors and staffed by 170 employees at 16 sites throughout the two counties.
  
  
• Riverside County Department of Community Action
  Mediates disputes in the following areas: landlord/tenant, harassment, neighbor disputes, small claims, employment, domestic, consumer/business and senior issues. Also assists low-income households with utilities. Other programs include notary, tatoo removal, mentoring, apprenticeship programs and IDA savings-matching.
  
  
• Riverside County District Attorney
  Complaints are taken in writing. Call for a complaint form. Advice and referrals provided. Mediation services not available.