Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

 

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  • Oaks Of Hebron
    Oaks of Hebron is a Christian non-profit agency providing residential and recreational services for persons with developmental disabilities. They are a vendored agency of North Bay Regional Center, which is the local organization that receives funds from the California Department of Developmental Services. They provide services to any person referred to us through the Regional Center. Individuals and families seeking services may request Oaks of…

  • Office of Fair Housing and Equal Opportunity (FHEO), HUD
    HUD’s Office of Fair Housing and Equal Opportunity administers federal laws and establishes national policies that ensure all Americans have equal access to the housing of their choice. Particular activities carried out by the Office include implementing and enforcing the Fair Housing Act and other civil rights laws.

  • Office of Recapitalization, (HUD)
    The Office of Recap is responsible for the preservation and recapitalization of federally assisted affordable housing and oversees and processes financial transactions to ensure the long-term physical and financial viability of affordable rental housing. In conducting the business of preservation of affordable housing, Recap is also responsible for ensuring compliance with relevant laws and statutes.

  • Office of The Real Estate Settlement Procedures Act (RESPA) (HUD)
    Provides information about The Real Estate Settlement Procedures Act (RESPA), a consumer protection statute first passed in 1974. The purposes of RESPA are 1. to help consumers become better shoppers for settlement services and 2. to eliminate kickbacks and referral fees that unnecessarily increase the costs of certain settlement services. Provides information about RESPA's required disclosures and enforcement, how to file a complaint and others.

  • Orange County - Fair Housing Council
    Founded in 1965, the Fair Housing Council of Orange County (FHCOC) is a private non-profit corporation governed by a volunteer board of directors and an operating member of the National Fair Housing Alliance. Through comprehensive community education, individual counseling, mediation, and low-cost advocacy, the FHCOC works to eliminate housing discrimination and guarantee the rights of all people to freely chose the housing for which they…

  • Orange County 211
    2-1-1 Orange County, a nonprofit 501(c)(3) organization, provides a comprehensive information and referral system that links Orange County residents to community health and human services and support. Designated by the California Public Utilities Commission as the provider of this nationally recognized service, 2-1-1 Orange County makes the system available 24 hours a day, seven days a week to the 3,000,000 residents of this community.

  • Orange County District Attorney
    The mission of the Office of the District Attorney of Orange County is to enhance public safety and welfare and create a sense of security in the community through the vigorous enforcement of criminal and civil laws in a just, honest, efficient and ethical manner.

 
 
 

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